Quick answer: Start with an itemised cargo list and the Canadian delivery address. Confirm product acceptance, compare suitable air and sea options, prepare the required records, then agree the quote and handover. Ask for an estimate that reaches the actual delivery endpoint, rather than treating airport or port arrival as delivery.
1. Define your shipment
Write down what you are sending, how much, why it is being sent and who will receive it. Separate personal belongings from goods for resale. Include product ingredients or battery information where relevant. This first description drives the rest of the planning.
A box of clothes and a box of mixed foods may weigh the same but need different checks. Avoid requesting a price based only on kilograms. Give the packed dimensions and the number of cartons as well.
2. Check acceptance before buying or packing
Tianah publishes Canada service restrictions by transport mode. Treat those as operational acceptance guidance and ask about your exact products. Do not assume that an item absent from a list is automatically accepted.
For regulated food and agricultural products, use the CFIA AIRS reference for product-specific requirements. Keep the result relevant to the actual product and intended use. A relative's previous shipment is useful context, but it is not approval for yours.
3. Compare the complete air and sea options
Ask what arrangement is available for the cargo and the date it is needed. Compare collection or drop-off, main transport and destination delivery together. A lower freight figure may cover fewer stages.
If timing is important, ask when the estimate begins and what could affect it. If timing is flexible, ask whether a suitable sea option is available. Do not choose sea as a way around an item restriction.
4. Build a clear shipment record
Create a final inventory with quantities and values. Number the cartons and keep the sender's and recipient's details consistent. Save value evidence where available. Ask which documents apply to the purpose of your consignment.
For commercial goods, consult the CBSA commercial import guide and agree who will handle the import responsibilities. Do not apply business instructions indiscriminately to every personal package.
5. Confirm the quote and handover
Ask for written inclusions: packing, origin movement, main transport, final delivery and any separately payable charges. Confirm the final package measurements. If you change the contents after the quote, notify the team before handover.
Tianah lists drop-off locations in Lagos and Port Harcourt. Confirm the visit and accepted items first. The recipient should know the shipment reference and remain reachable for questions.
6. Prepare for the final address
Give the full Canadian address, not only the city. Confirm whether the service includes that address or ends at a collection point. Tell the team about any receiving constraints before the delivery stage.
Keep the booking record and agreed contact process together. A well-prepared shipment has a clear item list, an accepted service and a recipient who knows what to expect. That is a stronger starting point than an unexplained box and a general delivery promise.
Frequently asked questions
Do I need to know the packed dimensions?
Yes. Provide the dimensions and weight of each package so the quote reflects the actual consignment.
Can I send food and clothes together?
List both categories and ask for acceptance and packing guidance before combining them.
Does Tianah publish a universal delivery time?
Tianah does not publish a universal delivery time. Ask for a current estimate for your cargo and final address.
Discuss your shipment
Request a quote from Tianah. Share your item list, origin, full destination, packed weight and dimensions, and preferred date so the team can assess the next step.